Responsibility

Our purpose is to provide safe, nutritious and affordable food, and good quality clothing that is great value for money. We live and breathe our values through the work we do every day. They guide our behaviour and help us deliver long-term benefits for our people, suppliers, communities, customers and the environment.

“As a business we have a clear sense of our social purpose. We work hard to provide safe, nutritious and affordable food and good quality, affordable clothing to millions of customers worldwide every day. Only if we do these things well should we make a profit.”

George Weston

Chief Executive

Our approach

How we manage responsibility across the Group, including governance, materialirt and stakeholder engagement.

Our material topics

The environmental and social issues that are most important across our businesses and value chains

Responsibility in our businesses

How each of our five business segments manages its impacts and delivers its responsibility priorities

Our material topics

Our people
People in our supply chains and surrounding community
Carbon and climate
Water
Waste and packaging
Food safety and nutrition
Agriculture and farming practices

Our people

The people across our businesses are united by our purpose, culture and passion for delivering for our customers. We empower them to innovate and support them to grow and develop.

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People in our supply chains and surrounding communities

Our Group Supplier Code of Conduct is the foundation of our businesses’ work with respect to working conditions and labour standards in their supply chains.

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Carbon and climate

We are focusing on taking action today, in line with our ambition of achieving net zero by 2050 or sooner.

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Water

Our businesses work to reduce water consumption, strive to reuse water where possible and return treated water safely to the environment.

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Waste and packaging

We have a long history of finding ways to make more from less and maximise the use of by-products and co-products from our operations.

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Food safety and nutrition

Our businesses are united by our purpose to provide safe, nutritious and affordable food.

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Agriculture and farming practices

Across the Group, our food and retail businesses depend on agricultural systems for the majority of the raw materials and ingredients required to make our products.

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Our business segments

Our five business segments operate across different industries and geographies. Each has its own priorities and approach to managing responsibility

Retail

Primark is working to keep clothes and materials in use for longer, reduce waste and build resilient and transparent supply chains through its Primark Cares strategy.

Retail

Grocery

Our grocery businesses are taking action on key ESG priorities. With programmes tailored to local needs, they aim to support people, strengthen supply chains and help protect the environment.

Grocery