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We rely on having the right people in the right roles and enabling them to be at their best. We pride ourselves on fostering a values-driven culture and being a leading employer of responsible, dedicated people.
We support our people by creating an environment that brings out their unique skills; we enable them to develop skills and capabilities through training, and we create opportunities for professional and personal development.
Our people bring our values to life every day. Our values guide our behaviour and help us to demonstrate the benefits we create for our people, suppliers, neighbours, customers and the environment.
A Group level articulation of the values consolidate and distil the most common themes from our individual businesses. They do not replace each business's own values.
Supporting our employees’ physical, financial and mental health as well as their sense of wellbeing is vitally important to us.
Our businesses run health and wellbeing programmes that focus on their employees’ needs. Some are ongoing, others address specific local needs, ensuring that the most appropriate support is provided.
Across the Group we continue to grow our ability to support and enhance the mental health and financial wellness of our people.
Our businesses are continuously listening and respond to you, your suggestions and concerns.
Close to 90% of our businesses use engagement surveys on a regular basis to hear what our people have to say, what is working and what they would like to improve. This feedback is then developed into local action plans to make our workplaces even better.
Surveys are only one way we speak with our people, many businesses run listening or discussions groups and focus on line managers’ ability to have quality conversations with people.